Job
Announcement
Cascade
Ski Club and Lodge (CSC)
Lodge
Operations Manager
Full
time, year around
Starting
salary $55,000 (DOQ) plus benefits, bonus
Position
open until filled
About the Lodge Operations Manager
position
This is a great opportunity for a
hospitality management professional with food service or catering experience to
oversee a private, member-based club. We are looking for a Manager/team member
who is interested in providing a friendly, dynamic, and fun atmosphere to the
membership. This position requires an individual who is entrusted to act with
broad authority in the best interest of the membership. The Lodge Operations Manager
is the welcoming face of Cascade Ski Club, ensuring member, Lodge and community
expectations are met. The Manager is expected to be present and available in
the Lodge weekly during high occupancy. This is a full-time position that
reports directly to the Lodge Business Manager.
CSC offers competitive pay and benefits depending on qualifications.
Please let us know of your interest!
Salary and Benefits
·
Annual starting salary $55,000, depending on qualifications
·
$1000 annual ski pass stipend
·
$300/month health insurance stipend
·
Seasonal Bonus’s available for strong performers.
·
4 weeks’ vacation annually: 2 weeks end of winter season, 2 weeks end of
summer season.
·
Relocation expenses not provided
Job Responsibilities include, but are not limited t
- Prepare
and serve meals (breakfast, dinner, sack lunch) for up to 100 members and
guests as well as organize Lodge special and holiday events.
- Schedule and
coordinate overnight lodging bookings.
- Assist
in soliciting new memberships and group bookings, perform Lodge tours,
conduct new member orientation, and manage overnight bunk occupancy.
- Provide
extraordinary customer service through in-person,
phone, email, social media, and postings on web page and in Club
newsletter.
- Ensure
that the facility is clean and well maintained and prepare condition
reports.
- Track and
report Lodge usage including revenue and expense, overnight lodging, food
and beverage service.
- Promote the
Lodge mission in a professional manner.
- Recommend
staffing plan and directly supervise up to 3 summer contracted employees
who will assist the manager in operations to ensure a smooth and memorable
experience at the Lodge.
- The Lodge Operations Manager is expected
to live within 45 minutes of Government Camp, Oregon. A private on-site
manager studio is available for occasional overnight use.
Please
see the job description for a full listing of responsibilities
Minimum Requirements
The successful applicant must be able
to perform all duties of the position and demonstrate the following knowledge,
skills and abilities:
·
Minimum of 5 years in similar role or 3 years of hospitality management experience, 3 years of catering experience, bachelor's degree in
business or hospitality management, or any combination which provides the
applicant with the knowledge, skills, and abilities to perform the job
successfully.
·
Valid Food
Handler’s card.
·
Ability to
provide excellent customer/guest services.
·
Ability to prepare and serve meals to large and small groups.
·
Ability to schedule and coordinate overnight lodging bookings.
·
Knowledge and skill in facility maintenance and cleaning facilities.
·
Ability to plan, organize and coordinate the work of contractors and
volunteers.
·
Ability to
handle and report financial transactions, food and lodging service and
cleaning/maintenance functions.
·
Ability to
use computer programs including
Microsoft office (MS Word, PowerPoint, Excel), HUB, and the Ring
door access system.
·
Ability to comply with Lodge rules, local, state and federal laws.
·
Ability to maintain a positive hospitality and work environment free
from harassment or intimidation.
·
Physical demands
include lifting up to 50 lbs., climbing
stairs, standing for long
periods of time, and using a computer.
·
Will be
required to work evenings, weekends, and holidays.
·
Will be required to work in a
fast paced, sometimes stressful environment.
·
Will be
required to be on call when away from work.
Apply to Cascade Ski Club at lodge@cascadeskiclub.org with your resume and cover
letter.